03 May 2009: TECHNICAL ISSUES
As some of you may be aware, we experienced some technical issues with our web-stream from the 1st to the 3rd of May.
This will have resulted in some of you not being able to LISTEN LIVE (all other services worked fine throughout) and may also have affected some of the recording of live shows for the listen again service next week (we will have to check what we have an what we dont!)
Thanks to those of you who contacted us to let us know, although we were only too aware of the fact having worked very hard over the bank holiday weekend to find a solution.
We would like to assure you that this problem was completely out of our control, originating in a technical issue with an external server somewhere in the 'supply chain' which we do not have access to. Sometimes these things just happen, it's the technology, and as frustrating as it may be for you, it's ten times as frustrating for us so your support and patience make all the difference at times like this.
Anyway, our usual high quality service is now resumed, so enjoy!
Thanks for your patience